Frequently Asked Questions

What is your refund policy on digital products?

Due to the digital nature of digital products, I cannot offer a refund on digital products. Please make sure you read the descriptions carefully. If you have any questions before you purchase, send me a note and I'll get back to you.

What's your refund policy on Workshops/Courses?

I have a very generous refund policy on my workshops, a 30-day no questions asked refund. With courses that are released all-at-once or have an all-access component, refund policies are not available. Please do your due diligence before purchasing an all-access course. You can email me at hello@jadeeby.com to ask any questions before purchasing.

How are your courses/workshops any different from just freewriting in my journal?

I’m going to be honest with you - I have a bit of an issue when it comes to the way society perceives journaling. It’s as if it’s become this fancy new “buzzword” that people throw around in an attempt to give advice. The problem is that these well-meaning-advice-givers aren’t giving you the right directives on how to achieve your desired outcome.

Sure, freewriting and journaling with no intention or direction can be helpful, but it doesn’t have the same life-changing, healing properties as journaling with intent.

With intention, you can direct your writing to help you achieve whatever goal you’re trying to reach. Why? Because once you have your intention in mind and you have a framework to guide your writing, the process begins to work for you.

Do I have to share what I write?

Absolutely not! It's not mandatory but sharing is optional in the community Slack channel, only if you're comfortable doing so. The point of my courses and workshops isn't to critique others. The point is to learn for and from yourself. But sometimes, sharing can be cathartic. I facilitate a safe space for that, but please know you don't have to share anything if you don't want to.

But I'm not a writer... or at least a very good one.

False. Everyone is a writer. If you put words in a sentence in your head and write them down on paper, you're a writer. Everyone has a story to tell and who better to tell it than you?

My courses and workshops requires approximately zero experience and you don’t need to be considered a “good writer” to get value out of them. Besides, “good writing” is subjective and I think everyone can learn how to be a better writer -- even those with years and years of writing experience.

How are your courses/workshops delivered and how long do I get access to the material?

Most courses and workshop content will be delivered on a course platform called Teachery. It’s very easy to use and navigate and the course platform creators are fantastic. You’ll have access to all the material for as long as the internet is alive ;)

What if I want to work with you one on one?

Throughout the year and with particular workshops, I offer limited spots for one to one work. Please email me at hello@jadeeby.com and let me know what you're looking for and I'll see if there are some options that work for us.

I'm afraid of signing up for a program and the not having the time or energy required to get results, what do I do?

I’ve so been there! But one of the beautiful things about my courses and workshops is that the end result isn’t actually the point at all. The benefits are derived from the process and the journey, not the destination. That’s why we focus on the week-by-week exercises rather than focusing on a specific “outcome.”

You’d be surprised just how much value and healing can happen from just a few writing exercises. Of course, life happens. So if you decide to purchase a course or workshop and absolutely cannot find the time to make it happen, we have options for you: Go at your own pace and forget trying to “keep up.” You have access to the materials for life, so you’ll never be “behind.” You can always do things on your own time and at your own pace. If it’s within the 30-day timeframe for a workshop, you can submit to our money-back guarantee and get a refund. Reach out to me at hello@jadeeby.com with your situation and let’s see how we can help. My goal is to always meet my students where they’re at and guide them in discovering the benefits of writing to heal and self-growth.

How much time will your programs take out of my week/add to my schedule?

I know this is sooo cliche to say, but it really does depend! Some of my programs are short and take a few weeks to complete if you go straight through. Some are longer and depend on how you set the pace for yourself. All of my programs are designed to be done at your own pace on your own time, though. *The exception is the certification program. See the dedicated page to learn more about those time requirements.

What are your qualifications?

Beyond the years of experience as both a trauma survivor and a novelist, I got my B.A. in English and Creative Writing from the University of Iowa. I'm a Certified Trauma Recovery Coach at the supervisor level through the International Association of Trauma Recovery Coaching. I also recieved my Jounral to the Self Facilitator Certification.

Have a question that’s not covered?

Use this form to submit your question and I will get back to you and add it to this ever-expanding list of FAQs!